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Member Spotlight

Temple Design Creates for Our Community

Located in the heart of downtown St. Francisville, Temple Design offers everything from custom logo designs and advertising campaign work to political yard signs. Started in 2002, Amanda Temple McKinney laughed as she shared, “After 5 years of traveling with my husband’s career in the Army, my husband asked me where I wanted to go. I said I wanted to go home.” McKinney explained that after returning home and adding to their young family, she decided to begin her own business. Temple Design began with a shared office downtown. As services and employees were added, the business moved to its own office on Leondard St. and then eventually in 2014 found its current resting place at 11888 Ferdinand St. The staff now includes April McGhee, graphic designer, and Claire Mott, office manager. “We also consider my dad (Thomas Temple) part of our staff. He has been my runner all these years and a great encouragement to me,” shared McKinney.

Moving to their current location gave Temple Design the opportunity to expand their business into retail sales. “We began by adding the 70775 retail line,” said McKinney. The 70775 line started as t-shirts but has expanded to include long sleeve comfort color t-shirts, make up bags, beach bags, beach towels, hats, visors and much more! McKinney explained that they assist businesses with their own branding lines as well. Customers have them design business logos and then print them on anything from business cards to shirts and hats.

In the past, much of their business has included designing for local event advertising. “This is the main way the pandemic shut down has affected our business. Many local events are cancelled so they do not need our assistance designing posters, advertising cards, etc.,” said McKinney. She said, “We have missed the income. But really more than that we really enjoy helping coordinators of events and businesses because we feel we can help be a small part of their success!”

As a safety precaution during this time, Temple Design is asking that clients make appointments for their design services. They are also an authorized UPS drop off service and ask that clients follow that protocol as well. Other than those guidelines, they are back to regular business. “We are here to help clients with face to face consultations to create the best outcome versus ordering online and being unsure of your results! We proof out all our work ahead of time and even just small things like allowing customers to touch and feel t-shirt thickness and paper stock to help ensure the best product. That is the difference that working local provides,” said McKinney.

Bank of St. Francisville Shows Dedication to Our Local Small Businesses

As the pandemic of 2020 began to affect businesses all over our nation, Bank of St. Francisville quickly adapted its business plan to continue to offer services to all its customers. “We immediately accommodated by utilizing new health protocols, and making adjustments to continue to serving our customers. This including things such as opening all teller lanes, holding client meetings outdoors, and rotating our staff to minimize the number of essential workers at our branch at one time. This was further aided by the Federal government allowing electronic signatures for banking items. Technology truly allowed us to continue business operations smoothly.” said Aimee Cook, Vice President of Commercial and Real Estate Lending.

As the bank adjusted to these restrictions, information began to be released from the federal government on the Payroll Protection Program, part of the federal government's $2.2 trillion economic stimulus plan, under the Small Business Administration. “We were pre-qualified to accept applications, due to our bank being a SBA approved lender.” To assist with the onslaught of requests for funding, Bank of St. Francisville created teams. One team would assist our customers with the application process, another team would input the loan information onto our server, another reviewed and audited the files, another team uploaded the completed applications to the SBA site and lastly our loan operations team produced and funded the loans. “I am extremely pleased with how the bank successfully accomplished processing so many applications. We committed to putting in extra hours as soon as the application period opened and hundreds of independent, locally run businesses in our area looked to local banks for a lifeline. There was a sense of responsibility that came with distributing the dollars to small businesses across our community,” said Cook.

After the initial round of loans, the funds allocated by The Cares Act, were quickly depleted. “While banks waited for a second-round funding, we continued to do everything we could do assist applicants. I hosted webinars and our team continued communicating with our customers.  One of the benefits of a community bank is that we are smaller and we can quickly adapt. There were constant revisions made to the program from the federal government during this process. We were able to quickly communicate this to our local customers.”

“There still remains questions regarding the aspect of loan forgiveness for PPP funds,” explained Cook. “However, the SBA has yet to release the guidance on this portion.” In the meantime, Bank of St. Francisville is dedicated to operating in a safe manor. “We continue to limit the numbers of customers in the bank at one time. We practice social distancing and wear masks when needed. We are using our drive thru to allow customers to sign documents if needed.” “I am beyond proud of the commitment and dedication of our employees who have worked so hard to help so many small businesses that are struggling to get through the unprecedented economic shutdown. This in turn helps our small community in a big way,” said Cook. “Everyone from our tellers, to additional sanitizing between shifts, to our bank president, Carter Leak, working weekends helping assist with applications. It was truly a team effort!”

West Feliciana Hospital Provides COVID Care

The Chamber would like to highlight the hardworking health care providers at West Feliciana Hospital. The new hospital building has been open since October 2017 and has resulted in an expansion of services for the parish.  According to Tara McLin, Human Resource manager, the hospital has had many changes and has swiftly risen to the challenge of adapting to the Covid crisis. One common challenge that hospitals across the nation have faced includes staffing.  To respond to this pandemic, WFH has implemented multiple strategies related to staffing to ensure the community is cared for.  Tara McLin elaborates, “we have added shifts in the clinical areas to ensure proper staffing while staggering shifts where possible to minimize traffic in the hospital and clinics, ultimately reducing overall exposure. Another approach we took was to implement a reserve pool of employees that come in when a teammate is unable to report for work.  The combination of strategies has ultimately ensured we have appropriate staffing levels to care for the community.”

One of the challenges in this process has been complying with the ever changing recommendations from the CDC and LDH, according to McLin. “Currently, we have limited visitors in the hospital to assist in minimizing exposure for the community. All people entering the facilities on campus are required to go through screening prior to entry, which includes temperature taking and responding to a series of questions, and are provided a mask to wear at all times.  Many of our operations have been temporarily suspended to comply with the Governor’s orders and federal recommendations and we are currently reviewing actions plans to re-open services to the public in a safe and compliant manner. “

McLin also said that the hospital has been very fortunate to have such great cooperation between the parish leaders and local physician offices. “At the beginning of this pandemic we coordinated with all local physicians in the parish to ensure proper procedures were in place to care for potential COVID patients, conduct COVID testing, and monitor PPE for the parish.”

McLin also explained some of the advantages of being a community hospital, “our team is smaller which can make it easier to quickly implement drastic changes in operations. By maintaining close contact with the larger city hospitals, we have also been able to learn from the measures they have put in place.  We are a close community and our staff takes a family approach to caring for our patients going above and beyond to ensure patients and family members are comfortable. To provide an example, while we have limited visitors, we have implemented a mechanism to allow family members of patients to be able to video chat with their loved ones in our care and provide regular updates to those family members.”

McLin also said they are very thankful at the hospital for the outpouring of community support, including everything from donations of PPE from Demco and Entergy and meals from local restaurants for employees.

For updates on CDC/LDH guidelines as well as hospital procedures visit the hospitals Facebook page and COVID page on their website – www.wfph.org

 

Audubon Market is a Cornerstone to Our Community

Our local grocery, Audubon Market, has always been one of the cornerstones of our community, but  has become such a vital part of our health and well-being during this recent pandemic. They have been taking extra care to serve its community and keep it healthy.

Lisa Leblanc, owner, explained, “We are closing every night at 7:00 pm to allow extra time to do a full cleaning of the store. We are also sanitizing throughout the day. In addition, we are offering special shopping hours for seniors.” Leblanc explained that some parts of the pandemic have been challenging. “We often request pages of items to be sent in and then only receive partial shipments. The manufacturers cannot produce enough at this time. Also, we are paying extra attention to our employees’ health by taking temperatures as they arrive to work each day.”

Leblanc explained that this family run business has seen many changes over the years since the owners first purchased Feliciana Supermarket in 1989, located next to Hancock/Whitney’s current location. Original owners were John David (her father), Mike and Lisa Leblanc and Darrell David. Later Richard Jarreau joined the group. In 1999, they added the St. Francisville Market to their grocery line up.

Their current location, Audubon Market, was opened in 2015. “We had originally looked at locating our new store next to the Subway shopping center,” Leblanc said. “We delayed moving there and it worked out for the best being in this new location.” Leblanc explained that they are pleased to offer so many new services in the location. “It was past time to do it. Our parish has really grown and we are glad to offer so many new things like our bakery, sushi and specialty items.”

Lisa also explained that the community has been very supportive of the changes and challenges the market has faced during this pandemic. Audubon Market intends to continue their extra precautions until is safe to resume normal hours of operation and looks forward to that day.

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